Please note: this part does not include a Stainless Steel Straw or Reusable Straw Lid Strap. If you need all three components, please see “Flip Straw Lid with Strap & Straw” on our parts page.
Delivery
Shipping costs calculated at checkout. Please allow up to 3 business days for standard shipping orders to be processed and dispatched. Kindly note, monogramming may add up to 1-3 business days to your processing time. Please note, we cannot deliver to PO Boxes or mail centers.
Returns
At this time, we do not accept change of mind returns or exchanges. However, we're here to help with any issues related to your order. If you receive a damaged or incorrect item, contact us within 7 days of delivery. When requesting a replacement, please include clear photos of the item and packaging, along with your order number or proof of purchase for faster processing.
Warranty
Enjoy a 12-month warranty from date of purchase. Warranty is void if the product has been incorrectly used or cared for.
